Media/Entertainment Portals
Keynote industry studies for media and entertainment portals reveal which companies are successfully using their Web sites to build brand affinity and customer loyalty and what they are doing right to drive future business.
The studies answer questions such as:
- Which Web sites are providing an online experience that drives customers to be loyal and satisfied?
- What best practices are top performers implementing in order to achieve their online goals?
- Which media and entertainment Web sites are the most reliable and responsive and why?
- How can media and entertainment Web sites prevent revenue loss and customer abandonment?
- What specific changes should companies make in order to gain a competitive edge?
Keynote offers research for the following online customers, prospects and Web sites for media and entertainment portals:
- Chinese Search Portals
- Online Dating Prospects
- Online Dating Customers
- Online News Sites
- U.S. Search Portals
- Online Sports
- Online Mapping
2008
Online Search Portals (Customer Experience Rankings® and Service Level Rankings Study)
Online Search Portals (Customer Experience Rankings® Study)
Online Search Portals (Service Level Rankings Study)
2007
Online Sports (Customer Experience Rankings® Study)
Online Mapping (Customer Experience Rankings® Study)
Online News (Customer Experience Rankings® Study)
Online Search Portals Study
Online Sports Web Sites Study
2005
Online Dating (Customer Experience Rankings® Study)
China Search Portals (combined Customer Experience Rankings ® and Service Level Rankings Study)
2004
U.S. Search Portals (Customer Experience Rankings® Study)
